FREQUENTLY ASKED QUESTIONS
How can we contact Osage Vistas?
The Property Owners Association (POA) office is open 8:30 to 5:00 every day.
Our phone number is 573-693-9670. The fax number is 573-693-9674.
The email address is firstname.lastname@example.org.
Our address is 251 Racquet Club Dr.
Lake Ozark, Mo 65049
What about after hours?
For POA Owners Services after 5 PM, contact 573-216-9435.
What address do we use to put into a computer for directions?
Use the office address above to get directions to the property. If that address is not recognized, use 301 Carol Rd Lake Ozark, Mo 65049. Some GPS systems will tell you to turn on Susan Rd. Do not do that. Go ½ mile past Susan to the next intersection and turn onto Carol Rd and go about 1 -1 ½ miles. We are on the left side of the street.
What are check-in and check-out times?
Check out time is 10 AM. For check in please contact the POA office at 573-693-9670 or Security at 573-216-9435. This is due to a new check-in procedure. You will have a lock box with a combination and it will contain your keys to your condo.
How do I get my combination?
Please contact the POA at 573-693-9670 or security at 573-216-9435
Can we bring our pets with us?
The POA has a policy of no pets permitted for short term rentals. For a long term rental it is up to the individual owner, although most do not allow pets. Check with your rental agent.
Can we smoke in the condos?
The POA has a No Smoking policy for all Fraction, (timeshare) RCI, and Interval International condos. For a long term rental it is up to the individual owner, although most do not allow smoking. Check with your rental agent.
Is there a minimum age to rent a condo?
Our Board of Directors has set 25 as a minimum age to be able to rent a condo.
Is there an elevator in the building? What about stairs?
We do not have elevators on the property. Most of the condos are up or down several steps. If this is a concern to you, please call our office and we can give you specifics about the condo.
Is there a marina on the property? Can we bring our boat? What are the mile markers?
We are located on a hill overlooking the lake between the 3 and 4 mile markers. The marina is just a minute or two drive away. We have boat slips for our owners and 3 vacant boat slips available for our guests to rent. There is also an area for trailer storage. The fees are $10.00 a day for the slip and $5.00 a day for trailer storage. If you’d like to bring a boat with you, or rent one while you are here, please let us know ahead of time so a slip can be reserved for you.